Front Line Travel exists to help Local Authorities deliver their statutory duties under Section 508B of the Education Act 1996.
We ensure councils can arrange safe, reliable, and accessible travel for children with Special Educational Needs (SEN), disabilities, or mobility challenges, as well as pupils who live beyond statutory walking distances.
We carry out thorough safeguarding checks for anyone whose role involves contact with children or vulnerable adults. This includes drivers, passenger assistants, and operational support teams.
All staff members undergo an Enhanced DBS check and complete specialist training to ensure the highest standards of safety and care.
Our team also receives PATS (Passenger Assistant Training Scheme) certification, which covers:
Understanding visible and hidden disabilities
Awareness of discrimination and inclusive behaviour
Skills to support and manage pupils with different types of disabilities
Training in clear, effective communication with all passengers
Knowledge of emergency health care protocols and safety procedures
This ensures every journey is handled with professionalism, sensitivity, and confidence.
In delivering our transport services, Front Line Travel is committed to supporting Local Authorities to:
Manage public funds responsibly
Provide high-quality, value-for-money transport solutions
Promote safe, sustainable, and accessible travel options
We work in partnership with councils, schools, families, and communities to make sure every child receives the reliable transport they deserve.